Grand Opening Special Offer! First 20 orders of $130+ gets a free mystery set! (Worth $40)

Refund Policy

No Returns
No Refunds
Exchanges available under specific terms (see below)
Exchange shipping fees covered by customers

Please note that refunds and returns are not available. Please ensure you have thoroughly reviewed the policies before making a purchase. By completing your purchase, you acknowledge that you have read, understood, and agreed to our policies. We appreciate your careful consideration before purchasing. Thank you for your kind understanding and support. 

EXCHANGE POLICY

Exchanges are only available for pre-made sizes (S, M, L) within 7 days of confirmed delivery
 I do not offer custom order resizing, so please enusre accuracy when submitting your size
Exchanges for different designs are not permitted

EXCHANGE PROCESS

♡ Customers are responsible for exchange shipping fees
Please contact me through customer support to start exchange process
♡ Exchange requests must be made within 7 days from confirmed package delivery. Requests recieved after this period will NOT be accepted
I aim to respond promptly. Even if you do not hear from me within 7 days, as long as your notice was sent within this timeframe, exchanges will be honored

Damage Claims

For any damage concerns, please contact our customer support for assitance in finding a resolution

RETURNED PACKAGES

In the event that your package is returned due to incorrect/incomplete delivery details, I will inform you via email to address the situation
  ♡ An invoice for the second delivery attempt's shipping fee will be sent 
 Returned packages will be discared if no response is recieved within 2 weeks

♡ Please monitor your order status and check your inbox regularly if your package hasn't arrived after an extended period ♡

As all responsibilities are handled solely by me, please take into consideration potential wait times. Your patience and cooperation are greatly appreciated!! ♡♡♡